Typical jobs across Middlesex County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

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6 job stories

Typical job

What homeowners notice: A homeowner on a street of older Victorians spots a slate lying in the garden and a brown ring spreading on the ceiling under a valley between two gables. The roof has been sound for as long as they can remember, so nothing about it seemed worth watching.
What we do: The roofer inspects from the roof and the attic, checks whether the surrounding slate is sound or brittle, and replaces the loose pieces with matching slate. Where the valley metal has worn, the quote sets out relining it in copper as a separate line.
What to expect: The homeowner gets a written quote that separates the small repair from the larger question of how much life the rest of the slate has left, and can decide on each.

A look first, then repair work booked with the roofer typical visit

Typical job

What homeowners notice: After a cold week and then a thaw, a thick ridge of ice sits along the front eave and water stains appear on a bedroom ceiling just inside the exterior wall. Icicles hang over the front door.
What we do: The roofer looks at the attic floor, the insulation, the recessed lights and the hatch for air leaks, and explains that the ice formed because heat from the house melted the snow above the warm part of the roof. The quote covers safe ice removal at the eave and recommends a home energy assessment through Mass Save for air sealing and insulation.
What to expect: The homeowner understands that clearing the ice treats the symptom, and has a written plan for the attic work that stops it forming again.

A winter visit, then insulation and sealing scheduled separately typical visit

Typical job

What homeowners notice: The top-floor tenant reports a damp patch over the kitchen that gets worse after every rain. From the street the roof looks level, with a low parapet and a small bulkhead, and nobody has been up there in years.
What we do: The roofer finds water standing near a drain and a seam that has opened beside the parapet. The written quote compares patching the seam with replacing the membrane section, and notes that the owners of the building need to agree on who pays.
What to expect: The owners get both options in writing, with the reasons for each, and can settle the cost split before any work starts.

An inspection, then a scheduled day for the membrane work typical visit

Typical job

What homeowners notice: Water stains a bedroom wall on the second floor, close to where the chimney passes through. The leak appears in wind-driven rain and not in light showers, which makes it hard to reproduce.
What we do: The roofer checks the flashing where the brick meets the shingles, the counter-flashing set into the mortar and the crown at the top of the chimney. The quote repairs the flashing and notes the mortar joints that need attention from a mason.
What to expect: The owner learns the leak was at the joint and not in the shingles, and that part of the fix belongs to a different trade.

A visit to trace the leak, then a repair scheduled with the roofer typical visit

Typical job

What homeowners notice: A homeowner in a 1950s ranch notices shingle granules in the gutters, curling at the edges on the south slope and a faint stain in the hallway. The roof has a shallow pitch and has had a layer put over an older one at some point.
What we do: The roofer inspects the attic and the decking, explains that older layers will need to come off, and quotes a full replacement with the permit handled by whoever is responsible for it. The quote lists what happens if soft decking turns up.
What to expect: The homeowner can see the scope and the decking allowance in writing and can compare it with a second quote.

An inspection, then a replacement booked once the permit is sorted typical visit

Typical job

What homeowners notice: After a night of wind, a homeowner on a wooded lot finds a large branch resting on the roof and a patch of shingles creased and lifted near the ridge. Nothing is dripping yet.
What we do: The roofer inspects from the roof, checks the decking under the lifted area and the neighboring shingles, and replaces the damaged ones. The quote notes that wind-creased shingles can look sound from the ground.
What to expect: The homeowner gets a written account of the damage and photographs to share with an insurer, who decides what is covered.

A look after the storm, then repair work booked typical visit

Call and tell us what you see. We will tell you what it likely is and what it usually costs before anyone drives out.